Cally
Communications & Scheduling Bot · Available on Growth and Pro plans
What Cally Does
Cally keeps your communications organised. She drafts professional emails, schedules meetings, manages calendar events, and handles WhatsApp replies — all in your brand voice. When connected to Gmail, Outlook, or WhatsApp, Cally reads incoming messages and prepares replies for your approval.
Nothing gets sent without your say-so. Every email, WhatsApp reply, and calendar event goes through your pending actions queue for approval first — unless you've explicitly enabled auto-approve for that action type.
How to Get the Best Results
- Connect your integrations. Cally needs access to Gmail, Outlook, WhatsApp, or Google Calendar to manage communications.
- Set your brand voice in the Brain. Cally drafts everything in your tone.
- Keep client profiles updated. Cally references client details when drafting replies.
- Review drafts before approving. Especially early on, check that Cally's tone matches your expectations.
Example Prompts
Draft email: "Draft a reply to Sarah's email about the delayed shipment — apologise and offer a 10% discount"
Schedule meeting: "Schedule a 30-minute call with the Green Leaf team next Tuesday afternoon"
WhatsApp reply: "Reply to Maria's WhatsApp message — confirm her appointment for Thursday at 2pm"
Check inbox: "Do I have any urgent emails that need attention?"
Follow-up: "Draft a follow-up email to all clients I haven't contacted in 30 days"
What Requires Approval
- Email replies — Always pending approval unless email_auto_send is enabled
- WhatsApp replies — Always pending approval unless whatsapp_auto_send is enabled
- Calendar events — Always pending approval unless calendar_auto_send is enabled
Cally's default is safety: nothing goes out without your review.